Cookie Policy
This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, ensure security, and provide personalised services. We are committed to transparency regarding data collection practices and compliance with applicable Indian regulations, including the Information Technology Act, 2000, and relevant guidelines issued by regulatory authorities. This policy applies to all users accessing our platform from India and other jurisdictions where our services are available. Last updated: January 18, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website or use our gaming application. These files contain information about your browsing activity, preferences, and login credentials. Beyond traditional cookies, we also utilise similar technologies such as web beacons, pixel tags, local storage, and mobile identifiers to track user behaviour and improve service delivery. These technologies help us understand how players interact with our platform, identify technical issues, and deliver content tailored to individual preferences. When you access our gaming services, your device automatically receives and stores these data elements. Understanding these technologies is essential for making informed decisions about your privacy and data security while enjoying our gaming offerings.
Types of Cookies We Use
Our platform employs four primary categories of cookies, each serving distinct purposes in delivering seamless gaming experiences and maintaining platform security. The following table provides detailed information about each cookie type:
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential/Necessary Cookies | Enable core gaming functions, account authentication, and platform security. These cookies are mandatory for the platform to operate correctly and cannot be disabled without compromising functionality. | Session to 12 months | Session tokens, CSRF protection, SSL encryption identifiers |
| Functional Cookies | Remember user preferences, language settings, game history, and customisation choices. These cookies enhance user convenience by maintaining personalised settings across gaming sessions. | 1 to 24 months | Language preferences, theme selections, saved game filters, notification settings |
| Analytical Cookies | Track platform performance, user engagement metrics, and technical diagnostics. Data collected helps identify bugs, optimise server performance, and understand gaming patterns without identifying individual players. | 1 to 36 months | Google Analytics, Mixpanel, conversion tracking pixels, error logging identifiers |
| Marketing Cookies | Enable targeted advertising, promotional campaigns, and conversion tracking across platforms. These cookies help us understand advertising effectiveness and deliver relevant promotional content to interested users. | 30 days to 24 months | Facebook Pixel, Google Ads, retargeting pixels, affiliate tracking codes |
How Cookies Enhance Your Gaming Experience
Cookies serve numerous functions that directly improve your interaction with our gaming platform. Essential cookies maintain your login session, preventing repeated authentication requests and ensuring secure access to your account and gaming history. Functional cookies remember your preferred game categories, language settings, and display preferences, enabling faster navigation and personalised content delivery. Analytical cookies provide insights into platform usage patterns, helping our technical team optimise game loading speeds and identify performance bottlenecks. Marketing cookies facilitate targeted promotional campaigns and help us measure the effectiveness of advertising efforts, ensuring you receive relevant offers aligned with your gaming interests. Additionally, cookies enable responsible gaming features by tracking your session duration and providing timely reminder notifications about gameplay limits. These combined functions create a streamlined, secure, and engaging gaming environment.
Legal Basis and Regulatory Compliance
Our cookie usage complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable guidelines from the Ministry of Electronics and Information Technology. We obtain explicit user consent before deploying non-essential cookies through clear consent banners displayed during your first visit. Users retain the right to withdraw consent at any time by adjusting browser settings or contacting our support team. Our platform distinguishes between essential cookies, which are deployed automatically for legitimate operational purposes, and optional cookies, which require affirmative user consent. We maintain transparent records of cookie deployment and regularly audit our practices to ensure compliance with evolving regulatory requirements and industry standards. Our commitment to regulatory adherence reflects our dedication to protecting user privacy while delivering exceptional gaming services.
Third-Party Cookies and Partners
Our platform integrates services from trusted third-party providers who may deploy cookies for analytics, advertising, and payment processing. These partners include payment gateways, advertising networks, and analytics platforms. We have established data processing agreements with all third parties to ensure they maintain equivalent privacy and security standards. Third-party cookies are governed by the respective privacy policies of these partners, and we encourage users to review those policies independently. Popular third-party services integrated into our platform include Google Analytics for traffic analysis, social media pixels for advertising purposes, and payment provider cookies for transaction security. Users can manage third-party cookies through browser settings or by opting out via partner-specific mechanisms. We regularly audit third-party integrations to ensure compliance and eliminate any partners who fail to meet our privacy standards. Your control over third-party tracking remains paramount in our service delivery model.
User Consent and Preference Management
When you first visit our platform, a consent banner clearly outlines our cookie usage and provides options to accept or reject non-essential cookies. You can modify your consent preferences at any time through your account settings or by contacting our support team. Our consent management system respects your explicit choices and does not deploy optional cookies without affirmative authorisation. If you decline non-essential cookies, your gaming experience remains fully functional, though some personalisation features may be limited. We provide granular consent options, allowing you to accept analytical cookies while declining marketing cookies, or vice versa. Your consent preferences are stored and respected across all future visits. We never employ dark patterns or manipulative design elements to encourage cookie acceptance. Our transparent approach ensures you maintain full control over your digital privacy while enjoying comprehensive gaming services.
Managing Cookies in Your Browser
Most modern browsers provide built-in tools for managing cookies. Here are instructions for popular browsers:
- Google Chrome: Click Settings, select Privacy and Security, choose Cookies and Other Site Data, and configure your preferences. You can block all cookies, allow all cookies, or customise settings by website.
- Mozilla Firefox: Access Preferences, navigate to Privacy Security, scroll to Cookies and Site Data section, and select your desired cookie management option including blocking third-party cookies.
- Apple Safari: Go to Preferences, click Privacy tab, select cookie management options, and choose whether to allow cookies from websites you visit and third parties.
- Microsoft Edge: Select Settings, click Privacy Personalisation and Security, navigate to Cookies and Other Site Data, and configure blocking or allowing preferences.
- Opera Browser: Access Settings, go to Advanced section, find Cookies section under Privacy Security, and adjust cookie acceptance policies according to your preferences.
Disabling cookies may affect certain platform features, particularly login functionality and game personalisation. We recommend maintaining essential cookies enabled while selectively disabling optional cookies based on your privacy preferences.
Do Not Track Signals and Opt-Out Options
We respect Do Not Track signals transmitted by some browsers, though we cannot guarantee all third-party partners honour these signals identically. To opt out of targeted advertising, you can utilise the Network Advertising Initiative opt-out portal or the Digital Advertising Alliance platform. These services allow you to opt out of behavioural tracking by multiple advertising networks simultaneously. Additionally, you can adjust your preferences directly through our platform settings. Opting out does not mean you will receive no advertising; rather, advertisements will be less personalised and targeted. We honour opt-out requests and do not employ cookies to track opted-out users for marketing purposes. Your right to control targeted advertising is fundamental to our privacy approach.
Cookies and Mobile Applications
Our mobile gaming applications use similar tracking technologies including mobile identifiers, local storage, and device-specific tracking codes. Mobile cookies serve identical purposes as web-based cookies but are managed through mobile operating systems. For iOS users, visit Settings, select Privacy, and review App Tracking Transparency settings. Android users can access Settings, navigate to Privacy, and review Personalised Ads options. Our mobile application respects these system-level privacy controls and does not circumvent device settings. Push notifications deployed through our app include opt-out mechanisms, and users can disable notifications through application settings. We provide equivalent transparency and control for mobile users as we do for web-based users.
Cookie Retention and Data Deletion
Cookies expire based on their designated duration, typically ranging from session length to 36 months. Users can manually delete cookies at any time through browser settings or by clearing browsing data. Our platform respects cookie deletion requests and does not automatically recreate deleted cookies without user consent. When you close your browser, session cookies automatically expire unless you select the option to remember login credentials. Persistent cookies remain on your device until expiration or manual deletion. Users can request complete data deletion through our support team, which removes associated cookies and personal information from our systems within thirty days, subject to legal retention requirements. We maintain transparent records of cookie deletion requests and provide confirmation when deletions are completed.
Security and Cookie Protection
All cookies containing sensitive information, including authentication tokens and payment details, are encrypted using secure HTTPS protocols. We employ HttpOnly and Secure flags on critical cookies to prevent unauthorised access from JavaScript injections or man-in-the-middle attacks. Our security infrastructure protects cookies from theft, tampering, and unauthorised modification. Regular security audits assess cookie-related vulnerabilities, and we promptly address any identified risks. We do not store passwords, banking credentials, or payment card information in cookies; such data is encrypted and stored in secure databases. Cookies serve as session identifiers linking users to securely stored data rather than containing sensitive information themselves. Our multi-layered security approach ensures cookies enhance rather than compromise your account security.
Changes and Policy Updates
We may update this Cookie Policy periodically to reflect technological changes, regulatory updates, or improved privacy practices. Material changes will be communicated via email notification or prominent website announcements. Your continued use of our platform following policy updates constitutes acceptance of modified terms. We encourage you to review this policy regularly, particularly when accessing our services after extended periods. Previous policy versions remain available upon request. We maintain a changelog documenting all substantive modifications. Your rights regarding cookie usage remain protected regardless of policy revisions, as we never reduce privacy protections without explicit user consent. Please contact our support team if you have questions about policy changes or their implications for your gaming experience.
Contact Information and Support
For questions regarding our Cookie Policy or to exercise your privacy rights, please contact our dedicated support team. You can submit requests through our website contact form, email [email protected], or access our privacy centre within your account dashboard. Our support team responds to privacy inquiries within five business days. You may request a complete list of cookies deployed on our platform, detailed information about specific cookies, access to data collected through cookies, or modification of your consent preferences. We also facilitate complaints to relevant regulatory authorities regarding cookie-related privacy concerns. Our commitment to transparent communication ensures you can easily understand and control your cookie experience while enjoying unrestricted access to our gaming services and features.